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Community Paramedic Training: Essential Requirements

Healthcare is evolving beyond traditional walls, and at the forefront of this revolution stands a new breed of medical professional: community paramedics. As emergency departments face overcrowding and rural areas struggle with healthcare access, community paramedics are filling crucial gaps by bringing care directly to patients’ homes. This article focuses on all of the distinct prerequisites, certifications, education, and more required in community paramedic training.

For medical professionals seeking meaningful career advancement, community paramedicine represents one of healthcare’s most dynamic and rapidly growing specialties—offering both expanded clinical responsibilities and the profound satisfaction of serving vulnerable populations outside traditional settings.

Understanding Community Paramedicine

Community paramedicine represents an innovative extension of traditional emergency medical services, transforming paramedics into healthcare providers who deliver non-emergency, preventive care directly in community settings. This model emerged as healthcare systems recognized the need to address gaps in service delivery, particularly in rural and underserved areas where medical resources are limited.

The evolution of community paramedicine reflects a natural progression in emergency medical services:

  • Origins: Began in rural areas where paramedics provided basic preventive services to compensate for physician shortages
  • Development: Expanded to urban environments focusing on reducing emergency department visits and hospital readmissions
  • Current state: Now encompasses chronic disease monitoring, medication management, post-hospital discharge follow-up, and preventive care

Recent data demonstrates the effectiveness of this approach, with community paramedicine programs showing a reduction in emergency department visits by 21% to nearly 59% compared to traditional EMS pathways. These programs have also significantly reduced hospital readmissions through post-discharge care and chronic disease monitoring for high-risk patients.

Distinction Between Community Paramedicine and Mobile Integrated Healthcare

While the terms are sometimes used interchangeably, community paramedicine and mobile integrated healthcare (MIH) represent distinct but overlapping concepts:

Both models share the common goal of improving patient outcomes while reducing healthcare costs, but they differ in their organizational structure and the breadth of services provided. Understanding this distinction is essential for healthcare professionals considering career paths in this evolving field.

Role and Responsibilities of a Community Paramedic

The community paramedic scope of practice represents a significant evolution of the traditional paramedic’s role, expanding beyond emergency response to encompass preventive care, chronic disease management, and healthcare coordination.

Daily Duties and Scope of Practice

Community paramedics perform a diverse range of clinical and supportive services:

  • Health assessment: Conducting comprehensive in-home health evaluations
  • Chronic disease management: Monitoring vital signs and medication adherence for conditions like heart failure or diabetes
  • Patient education: Teaching self-management skills for conditions like COPD or diabetes
  • Care coordination: Serving as liaisons between patients and their healthcare providers
  • Post-discharge monitoring: Ensuring patients understand discharge instructions and helping prevent readmissions

This expanded scope has demonstrated significant economic benefits, including a reduction in ED transportation by approximately half, a major driver of cost savings for healthcare systems. Programs have achieved returns on investment ranging from 20% to substantial annual cost savings per patient.

Work Settings for Community Paramedics

Community paramedics operate across diverse environments:

  • Patients’ homes: Primary workplace allowing personalized assessment of living conditions
  • Integrated healthcare systems: Collaboration with primary care practices, hospitals, and specialty clinics
  • Rural and underserved communities: Addressing significant healthcare access challenges through mobile clinics and community outreach
  • Telehealth platforms: Using technology to extend reach and collaborate with distant healthcare providers

Case Study: Quapaw Nation Community Paramedicine Program:

This innovative program in rural Oklahoma demonstrates the effectiveness of community paramedicine in tribal settings. Founded two years ago by EMS professional Kyle Arnall, the program serves tribal elders through home visits, medical appointment transportation, medication delivery, and air quality monitoring. The program’s patient-centered approach has resulted in a 17% reduction in 911 calls throughout the county, faster emergency response times, and improved health outcomes for tribal elders.

Education and Training Pathways

Pursuing a career as a community paramedic requires additional specialized education beyond standard paramedic training. This advanced preparation equips practitioners with the expanded clinical knowledge and patient-centered skills necessary to deliver comprehensive care in community settings.

Required Educational Background

The foundation for any community paramedic program begins with:

  • Current, unrestricted paramedic license
  • Typically 2+ years of full-time field experience (or equivalent part-time experience)
  • Often some college-level coursework, particularly in subjects relevant to healthcare delivery
  • Meeting all jurisdictional requirements, which vary by state and region

Key Training Programs and Courses

Community paramedic training programs typically follow a standardized curriculum combining classroom instruction with clinical practice:

  • Didactic component: Approximately 114 hours covering chronic disease management, social determinants of health, preventive care strategies, and interprofessional collaboration
  • Clinical component: About 196 hours of supervised practice in various healthcare settings
  • Specialized courses: Addressing specific population health needs such as geriatric care, mental health interventions, and substance use disorders
  • Capstone project: Final training component involving care plan development and implementation for high-risk patients

Certification and Licensure Requirements

After completing an accredited program, graduates must obtain proper certification:

  • International Board of Specialty Certification (IBSC): Offers the Community Paramedic Certification (CP-C) examination
  • Certification maintenance: Requires approximately 12 hours of approved continuing education annually
  • State-specific requirements: May include formal endorsement programs or operation under existing paramedic licenses with medical director approval

Admission and Enrollment Considerations

Navigating the path to becoming a community paramedic requires careful consideration of educational options and prerequisites. Understanding admission requirements and program selection criteria has become increasingly important for prospective students seeking to advance their careers.

Prerequisites for Community Paramedic Training

Most programs maintain strict prerequisites:

  • Current, unrestricted EMT or paramedic certification/license in good standing
  • 1-3 years of active field practice as a paramedic
  • Educational requirements ranging from high school diploma to associate degree
  • Additional certifications such as ACLS, PALS, and ITLS
  • Some programs require pre-admission assessments or interviews

Tips for Selecting the Right Program

When evaluating program options, consider:

  • Accreditation: Look for programs approved by your state’s EMS regulatory board or aligned with IBSC guidelines
  • Curriculum comprehensiveness: Balance of clinical skills with training in social determinants of health, cultural competency, and healthcare navigation
  • Program format: Consider flexibility needs and whether online, in-person, or hybrid formats best fit your situation
  • Faculty expertise: Research instructor qualifications and practical experience
  • Graduate success: Certification pass rates and employment outcomes

Advanced Skills and Competencies

Beyond basic training, community paramedics require a sophisticated skill set that combines clinical expertise with interpersonal abilities. These advanced competencies distinguish community paramedics from traditional EMS providers and equip them to deliver effective care across diverse settings and populations.

Essential Skills for Effective Practice

Key competencies for successful community paramedics include:

  • Clinical assessment in non-traditional settings: Enhanced observational abilities and critical thinking skills
  • Advanced communication: Translating complex medical information for varying levels of health literacy
  • Cultural competence and empathy: Building trust with diverse patient populations
  • Resource navigation: Comprehensive knowledge of local healthcare and social service resources
  • Technical proficiency: Comfort with electronic health records, telehealth platforms, and remote monitoring devices

Patient satisfaction with community paramedicine is consistently high, with patients particularly valuing the personalized care, health education, and convenience of receiving services at home.

Continuing Education and Skill Enhancement

Maintaining and expanding skills requires ongoing professional development:

  • Continuing education: Typically 12-24 hours annually to maintain certification
  • Specialized certifications: Additional credentials in areas like geriatric care or diabetes management
  • Interdisciplinary learning: Workshops and courses designed for primary care providers or social workers
  • Mentorship relationships: Both receiving guidance and eventually mentoring newer colleagues
  • Research participation: Contributing to the field’s evidence base through quality improvement projects or formal studies

Certification Exam and Renewal

Achieving and maintaining community paramedic certification represents a crucial step in establishing yourself as a qualified professional in this specialized field. The certification process validates your advanced knowledge and skills while demonstrating your commitment to excellence.

Preparing for the CP-C Examination

The IBSC community paramedic examination (CP-C) serves as the industry standard for certifying competency. Effective preparation strategies include:

  • Content mastery: Systematic review of all domains outlined in the IBSC study guide
  • Practice examinations: Regular practice with timed tests to build test-taking stamina
  • Structured review courses: Guided learning opportunities, particularly in the final weeks before testing
  • Study groups: Collaborative preparation enabling participants to explain concepts to one another

Certification Renewal Process and Requirements

The IBSC certification remains valid for four years, after which practitioners must complete a formal renewal process:

  • Continuing education pathway: Typically requires approximately 100 hours of approved education during the four-year period
  • Examination pathway: Option to recertify by retaking the complete certification test
  • Documentation requirements: Detailed records of all continuing education activities
  • Renewal fees: Processing fees for certification renewal, which may increase after deadlines
  • Professional development planning: Strategic approach to continuing education aligned with career goals

Funding and Financial Support Options

Financing advanced education in community paramedicine presents a significant challenge for many prospective students. Various funding mechanisms exist to offset these costs, including employer support, dedicated grants, and scholarship opportunities.

Avenues for Funding Education and Training

Consider these potential funding sources:

  • Employer-sponsored funding: Many EMS agencies and healthcare systems invest in workforce development
  • Federal workforce development grants: Particularly in rural and underserved areas
  • State-level funding initiatives: Several states have allocated resources specifically for community paramedicine education
  • Healthcare system partnerships: Hospitals and health insurance companies may offer educational sponsorships
  • Traditional financial aid: Federal grants, loans, and work-study opportunities for eligible students

Scholarships, Grants, and Financial Aid Opportunities

Specialized funding opportunities include:

  • EMS and paramedicine scholarships: Through organizations like the National Association of Emergency Medical Technicians (NAEMT)
  • Foundation grants: Organizations like the Robert Wood Johnson Foundation supporting healthcare workforce development
  • Rural-specific funding: Special opportunities for those planning to practice in non-urban settings
  • Public service loan forgiveness: Programs that forgive remaining federal student loan balances after service in qualifying settings
  • Industry partnerships: Medical equipment manufacturers, pharmaceutical companies, and healthcare technology firms sometimes establish scholarship programs

Career Outlook and Advancement

The field of community paramedicine continues to evolve rapidly, creating expanding opportunities for qualified professionals. Understanding the career landscape and advancement pathways helps professionals make informed decisions about their educational investments.

Job Market and Demand for Community Paramedics

The employment outlook remains exceptionally positive, driven by healthcare trends emphasizing preventive care and chronic disease management:

  • Rural and underserved communities: Particularly strong markets addressing physician shortages
  • Salary ranges: Entry-level positions typically between $44,096 and $58,507 annually according to recent compensation data, with higher earnings in urban areas
  • Diverse employment settings: Expansion beyond traditional EMS agencies to healthcare systems, accountable care organizations, and home health agencies
  • Emerging care models: Novel opportunities in telehealth programs and hospital-at-home initiatives

Opportunities for Professional Growth and Leadership

Advancement pathways for community paramedics include:

  • Clinical specialization: Developing expertise in areas such as geriatric care or mental health intervention
  • Program development and management: Designing protocols, establishing quality metrics, and overseeing operations
  • Educational leadership: Serving as field training officers, clinical preceptors, or formal instructors
  • Research participation: Contributing to quality improvement initiatives and formal studies
  • Healthcare administration: Transitioning to system-level roles in quality improvement or healthcare policy
  • Entrepreneurship: Establishing independent consulting businesses or specialized training companies

Case Study: Central Oregon Community Paramedicine Program:

This program implemented an innovative approach to address non-urgent emergency department utilization among complex Medicaid patients in rural Oregon counties. Using a rigorous scientific methodology with control groups, the program demonstrated a 14% reduction in urgent emergency department visits and 40% reduction in avoidable ED visits, providing strong evidence supporting community paramedicine in rural settings.

Frequently Asked Questions

What qualifications do I need to become a community paramedic?

At minimum, you need a current paramedic license, typically 1-3 years of field experience, and completion of a specialized community paramedicine training program (approximately 300 total hours). Some states have additional requirements.

How much do community paramedics earn?

According to recent compensation data, community paramedics earn between $44,096 and $58,507 annually, with variation based on location, experience, and employer type. Urban areas and regions with higher costs of living generally offer higher salaries.

How effective are community paramedicine programs?

Research demonstrates significant effectiveness, with programs reducing emergency department visits by 21-59% and cutting ED transportation by approximately half. Programs have shown substantial cost savings and high patient satisfaction rates.

What’s the difference between a community paramedic and a regular paramedic?

Community paramedics have additional training beyond the standard paramedic curriculum, focusing on preventive care, chronic disease management, social determinants of health, and care coordination. They typically work in non-emergency settings and have a more autonomous scope of practice.

Where do community paramedics typically work?

While some work for traditional EMS agencies, many are employed by healthcare systems, hospitals, home health agencies, public health departments, accountable care organizations, and integrated health networks. They primarily provide care in patients’ homes and community settings rather than ambulances.

How do I maintain my community paramedic certification?

Certification through the International Board of Specialty Certification (IBSC) requires renewal every four years through either continuing education (approximately 100 hours over four years) or retaking the certification examination.

Conclusion

Community paramedicine represents a dynamic and rapidly evolving specialty within the emergency medical services field. For paramedics seeking to expand their clinical skills while making a meaningful difference in healthcare delivery, this career path offers exceptional opportunities for professional growth and patient impact.

The combination of specialized community paramedic training, certification, and experience opens doors to diverse practice settings and advancement pathways. As healthcare continues to shift toward preventive models focused on reducing unnecessary hospitalizations and emergency department visits, qualified community paramedics will remain in high demand across urban and rural settings alike.

By pursuing the educational requirements and advanced competencies outlined in this article, paramedics can position themselves at the forefront of healthcare innovation—bringing vital services to vulnerable populations and helping create more effective, patient-centered healthcare delivery systems.

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Privacy Policy

Last Updated: July 30, 2024

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  1. DEFINITIONS
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Julota takes special care to protect the privacy needs of children under the age of 13 and we encourage parents to be an active participant in their child’s online activities. Julota abides by the Children’s Online Privacy Policy Act (COPPA) and other relevant laws. The Site does not target and is not intended for children under the age of 13, and Julota will not knowingly collect Personal Data directly from them. If Julota discovers that a child has provided Personal Data directly through the Site, Julota will eliminate that data. The Site is only intended for persons 18 years of age or older. If you are under the age of 18, you must ask a parent or legal guardian for permission prior to submitting any information to this Site.

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  1. CALIFORNIA PRIVACY RIGHTS

Under Section 1798.83 of the California Civil Code, residents of California can obtain certain information with whom they have an established business relationship. That information is about the Personal Data those companies have shared with third parties for direct marketing purposes during the preceding calendar year. The law requires companies to inform consumers about the categories of Personal Data shared with third parties, the names and addresses of those third parties, and examples of the services or products marketed by those third parties. To request a copy of the information disclosure provided by Julota under Section 1798.83 of the California Civil Code, please contact us via mail at the address below.

  1. PRIVACY RIGHTS

To the extent applicable, this Privacy Policy provides additional information to California, Colorado, Connecticut, Florida, Indiana, Iowa, Kentucky, Montana, Oregon, Texas, Tennessee, Utah, and Virginia residents whose Personal Information is collected pursuant to the California Consumer Privacy Act (“CCPA”)(as amended by the California Privacy Rights Act), Colorado Privacy Act (“CPA”), Connecticut Data Privacy Act (“CTDPA”), Florida Digital Bill of Rights (“FDBR”), Indiana Consumer Data Protection Act (“ICDPA”), Iowa Data Protection Act (“IDPA”), Kentucky Data Protection Act (“KDPA”), Montana Consumer Data Privacy Act (“MCDPA”), Oregon Consumer Privacy Act (“OCPA”), Tennessee Information Protection Act (“TIPA”), Texas Data Privacy and Security Act (TDPSA”), Utah Consumer Privacy Act (“UCPA”), Virginia Consumer Data Protection Act (“VCDPA”) and other states that may adopt laws after the publication of this Privacy Policy (generically referred to as “Privacy Laws”). The following rights do not all apply under each of the foregoing Privacy Laws. Some states and countries have adopted privacy laws that require specific disclosures. The following explains the rights you may have, depending on where you reside and the jurisdiction that Julota is subject to.

As applicable, the Privacy Laws supplement the information contained above in our general Privacy Policy and applies solely to visitors, users and others who reside in jurisdictions that Julota is subject to and that apply to you. Some or all of the privacy rights set forth below may apply to you. The following terms in this Section 13 supersede any inconsistent terms in any other sections of the Privacy Policy to the extent that any apply to you:

  1. We do not sell your personal information

We do not sell your Personal Information. Under Privacy Laws, a business that sells personal information to others: 1) must give notice to that person before selling his/her personal information to others; and 2) must provide the right to opt-out of the sale of their personal information.

  1. Your Rights Under Privacy Laws

 

  1. Right to Access and Know. You may request that we disclose the following information:
    1. The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information;
    2. The specific pieces of Personal Information we collected about you;
    3. The business or commercial purpose of collecting or sharing Personal Information about you;
    4. The categories of Personal Information about you that we shared (as defined under the applicable privacy law) and the categories of third parties with whom we shared such Personal Information; and
    5. The categories of Personal Information about you that we otherwise disclosed, and the categories of third parties to whom we disclosed such Personal Information (if applicable).

Under Privacy Laws, the right to obtain “specific pieces” of Personal Information does not grant a right to the whole of any document that contains Personal Information, but only the right to obtain items of your Personal Information. Additionally, you have a right to know “categories” of sources of Personal Information and “categories” of third parties to which personal information is disclosed, but not the individual sources or third parties. Julota does not always track individualized sources or recipients.

  1. Right to be Informed. You may request the manner in which consent can be revoked, and the procedure for lodging grievances and complaints concerning the processing of your Personal Information. In addition, you also have the right to know the following information:
    1. the purposes of the processing;
    2. the recipients or categories of recipients to whom the Personal Data have been or will be disclosed, in particular recipients in third countries or international organizations;
    3. where possible, the envisaged period for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period;
    4. the existence of the right to request from the data controller rectification or erasure of Personal Data, or restriction of processing of Personal Data concerning you, or to object to such processing;
    5. the existence of the right to lodge a complaint with the applicable governmental authority;
    6. where the Personal Data is not collected from you, any available information as to their source; and
    7. the existence of automated decision-making, including profiling, and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for you.
  1. Right to Request Correction of your Personal Information. You may request that we correct inaccuracies in your Personal Information;
  1. Right to Request Deletion of Your Personal Information. You may request to have your Personal Information deleted;
  1. Right to Opt-out of Sharing for Cross-Context Behavioral Advertising. You may request to opt out of the “sharing” of your Personal Information for purposes of cross-context behavioral advertising.
  1. Right to Data Portability. You have the right to request a copy of your data in a machine-readable format.
  1. Right to Encryption. You may have the right to request that your Personal Information be encrypted at rest/while in storage and/or while in transit.
  1. Right to Restrict Processing. You may have the right to request the restriction of the processing of your Personal Data where one of the following applies:
    1. The accuracy of the Personal Information is contested by you, for a period enabling us to verify the accuracy of the Personal Information.
    2. The processing is unlawful, and you oppose the erasure of the Personal Information and request the restriction of their use instead.
    3. We no longer need the Personal Information for the purposes of the contemplated processing but it is required by us to exercise or defend legal claims.
    4. You have objected to processing of your Personal Information pending the verification of whether our legitimate grounds of processing override those of yours.
  1. Right to Object/Withdraw Consent. You may have the right to object to our reliance on our legitimate interests as the basis of our processing of your Personal Information that impacts your rights.  You also may have the right to withdraw your consent to our processing of your Personal Information at anytime.
  1. Right Not to Be Subject to Automated decision making. You may have the right to object to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or affecting you.

 

  1. Verification of Requests to Exercise Rights.

 

When receiving a request, we will verify that the individual making the request is the individual to whom the Personal Information subject to the request pertains. You may exercise your rights yourself or may use an authorized agent to make requests to disclose certain information about the processing of your Personal Information or to delete Personal Information on your behalf. If you use an authorized agent to submit a request, we may request that you provide us additional information demonstrating that the agent is acting on your behalf.

 

  1. Additional Explanation of Categories of Personal Information We Collect

 

We collect information that may identify you, your household or your device or is reasonably capable of being connected with or linked to you, your household, or your device. “Personal Information” does not include public information available from government records, de-identified or aggregated information, or information that is protected by other laws.

  1. Additional Disclosure for How We Use Your Information

See above for how we use your information. We will not use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

We are not required to (1) retain your Personal Information if collected for a single one-time transaction if, in the ordinary course of business, that information would not be retained and (2) re-identify or otherwise link any data that, in the ordinary course of business, is not maintained in a way that would be considered personal information.

  1. Exemptions to Request to Delete Requests

Unless otherwise required by applicable law, we are not required to grant your deletion request if retaining the Personal Information is necessary for us or our service providers to:

  1. Complete the transaction for which the Personal Information was collected, fulfill the terms of a written warranty or product recall, or otherwise perform a contract between us and you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
  3. Debug to identify and repair errors that impact existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act or any other applicable law.
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest when the deletion of the public information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
  7. For solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Internally make otherwise lawful uses of your Personal Information that are compatible with the context in which you provided your Personal Information.
  1. After You Make an Opt-Out Request

Once you make an opt-out request, we will wait at least twelve (12) months (unless a different period is legally required) before asking you to reauthorize Personal Information sharing with third parties. However, you may change your mind and opt back into Personal Information sharing with third parties at any time by mailing us at the address below.

We will only use Personal Information provided in an opt-out request to review and comply with the request. We will act upon your opt-out request within 15 days of receipt.

  1. We Will Not Discriminate Against You for Exercising Your Rights

 

We will not discriminate against you, including employees’, applicants’, and independent contractors’ right not to be retaliated against,  for exercising any of your rights under the Privacy Laws. We will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods and services or a different level or quality of goods or services.
  1. Legal Bases for Processing

We use your Personal Information only as permitted by law. Our legal bases for processing Personal Information are as follows:

  • To provide Services to you.
  • To perform our contractual obligations.
  • To perform pre-contractual measures.
  • For research and development.
  • To send you marketing communications.
  • For compliance, fraud prevention and safety.
  • To create anonymous data.
  • To comply with applicable law.
  • Processing of Personal Data with your consent.
  • Protect your vital interests or those of another natural person.
  • Processing operations that are pursued by Julota for our legitimate interests or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject/data principal which require protection of Personal Data.
  1. Exercising Your Right to Erasure

If you have such right, and you wish to request the erasure of Personal Data stored by us, you may, at any time, contact us via email to make such request as provided in Section 15 below.

Where we have made Personal Data public and are obliged to erase the Personal Data, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform others processing the Personal Data that you have requested erasure. We will arrange the necessary measures in individual cases.

 

  1. CONSUMER HEALTH DATA PRIVACY RIGHTS

This Privacy Policy provides additional information concerning the collection and use of consumer health information (“Consumer Health Data”) subject to the Washington State My Health My Data Act (“MHMDA”), the Nevada Health Data Privacy Act  (“NHDPA”), or other applicable state consumer health privacy laws.

  1. Consumer Health Data We May Collect

As described in Section 2 (Information Collected and Consent) of this Privacy Policy, the data we collect depends upon your interactions and the reason for your interactions with Julota and the information you choose to make available to Julota, your location, and applicable law. As Consumer Health Information is defined differently depending on the jurisdiction you are located in or the applicable jurisdiction that governs your Consumer Health Information, many categories of data we collect may be considered Consumer Health Information in some jurisdiction and not in other jurisdictions.

As described in Section 2 (Information Collected and Consent) of this Privacy Policy, we collect Personal Data (which may include Consumer Health Data) directly from you, from your interactions with our Services, from third parties, and from publicly available sources.

Some examples of Consumer Health Data may include (this is not intended to be an exhaustive list):

  • Information that could identify your attempt to seek health care services or information, including services that allow you to assess, measure, improve, or learn about your or another person’s health.
  • Your health condition and treatment you may receive that you submit to us or authorize/instruct a third party to submit to us for the Services.
  • The name of providers of health care services or products you interact with.
  • Location information that could indicate your attempt to acquire or receive health services or products.
  • Other information that may be used to infer or derive data related to the above or other health information.
  1. Our Sharing of Consumer Health Data

 

In addition to Section 4 (How We Use and Share Your Personal Data) of this Privacy Policy, we may share Personal Data, including Consumer Health Data, with your consent or as reasonably necessary to provide the Services you have requested or authorized.

  1. Exercising Your Rights

 

If you are covered by the MHMDA, the NHDPA, or other applicable consumer health privacy law then you may have certain rights with respect to your Consumer Health Data, including the right to access, delete, or withdraw consent relating to such data, subject to certain exceptions. You can exercise your rights by contacting us pursuant to Section 15 (How to Submit a Request to Julota to Exercise Your Privacy Rights) of this Privacy Policy.

If your request to exercise a right is denied, you may appeal that decision by contacting us pursuant to Section 15 (How to Submit a Request to Julota to Exercise Your Privacy Rights) of this Privacy Policy. If your appeal is unsuccessful, you may contact the Washington State Attorney general at www.atg.wa.gov/file-complaint, the Nevada State Attorney General at https://ag.nv.gov/complaints/file_complaint/, or other regulatory authority as applicable.

 

  1. HOW TO SUBMIT A REQUEST TO JULOTA TO EXERCISE YOUR PRIVACY RIGHTS.

You may submit your verifiable requests to Julota at the address or email address set forth below:

Mailing a request to Julota at:

Julota

[INSERT ADDRESS OR PO BOX ADDRESS]

Email: [INSERT EMAIL ADDRES]

Unless otherwise provided for under applicable privacy law, only you, or someone legally authorized to act on your behalf, may make a verifiable request to your Personal Information. Unless otherwise provided for in applicable privacy law, we are not required to provide you with Personal Information more than twice in a 12-month period.

We will not be able to respond to your request to provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

Unless legally obligated to respond in a shorter timeframe, we will try to respond to your request within forty-five (45) days of receipt of your written request. If we require more time (up to 90 days), we will inform you of the extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.

We may request specific information from you to help us confirm your identity and process your request.  Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.

  1. YOUR NEVADA PRIVACY RIGHTS

Nevada law (SB 220) permits customers in Nevada to opt-out of the sale of certain kinds of Personal Information. A sale under Nevada law is the transfer of this Personal Information to third parties for monetary consideration so these third parties can then re-sell or license the sold information. We do not sell your Personal Information to third parties as defined in Nevada law. If you are a Nevada resident and wish to opt-out of the sale of your Personal Information, should we change our practices in the future, you must send a request to by mail.

  1. AMENDMENTS

Julota reserves the right to change the Privacy Policy from time to time as its sole discretion with or without notice. Revisions to the Privacy Policy regarding the use of Personal Information are not retroactive.

  1. INTERNATIONAL PROCESSING DISCLOSURE

Personal Information voluntarily submitted to Julota online, via electronic communication, or otherwise, may be maintained or accessed in servers or files in the United States of America, which the European Union has not deemed to provide “adequate” privacy protection. If you do not consent to having your information processed and stored in the United States of America, please do not provide it to Julota.

  1. EMPLOYEES, CONTRACTORS AND JOB APPLICANTS

To view or obtain a copy of our privacy policy related to employees, independent contractors, including individuals that perform work for Julota that are not employees, dependents, emergency contacts and beneficiaries of employees or independent contractors, please contact us. See Section 19 for contact information.

  1. CONTACT

If you have any questions about the Privacy Policy, or to report a violation of the Terms and Conditions, please contact us by mail or email at:

Julota

102 S Tejon St Suite 1100, Colorado Springs, CO 80903

Email: in**@****ta.com