Julota is a patented, award-winning community interoperability platform that manages consent and multidirectional sharing of sensitive information between software systems for healthcare, EMS, law enforcement, behavioral health, social services, and all other local nonprofit and for-profit organizations.HOW WE DO IT
Julota transforms the disconnected patchwork of local service providers into a well-coordinated network that can proactively manage and support individuals, saving each community millions of dollars in healthcare and operational expenditures.
Communicate sensitive information bidirectionally while each organization remains on their current software systems.
Share information in an efficient, secure, and legally compliant way while maintaining important background and historical data across all of a person’s encounters.
Proactively identify potential provider threats and negative life-changing events for patients; implement automated protocols for persons to move through the complex web of local resources.
Provide and track referrals of individuals with a click of a button through a user-friendly interface, avoiding phone calls and time-consuming paperwork.
Move 911 and ED super-utilizers out of the most expensive and inappropriate channels into resources that are better equipped to resolve their issues before they become chronic.
Allow for detailed analysis of all processes and resource use.
Enroll an individual who hasn’t eaten for three days or more in Julota.
Note if there is food in the home and their ability to store food.
Indicate whether the refrigerator is working or not.
Connect the individual to a food bank through Julota and identify their ability to retrieve the food.
Julota will automatically connect the individual with transportation if needed.
Julota flags the Opiate Outreach Team to see what overdose events have been identified from the previous day.
The team attempts to reach out to the individuals up to 5 times over the course of the next 3 days via phone or direct contact.
When meeting with the individual, the team provides education around overdosing and naloxone use.
A naloxone kit is left with the individual and the team offers to connect them to other resources through Julota such as rehab and food assistance.
Law Enforcement enrolls individuals into Julota that have serious behavioral health issues or are low-level offenders engaged in drug or prostitution activity.
Through Julota, they build a community care team including mental health, substance abuse, and other community-based services.
Law enforcement and/or social services track individual progress in Julota across the care continuum and present an aggregated case management file to the Judge.
The judge will allow case management to continue (in lieu of jail time) if progress is maintained.
Form a team that includes a law enforcement officer trained in crisis intervention, a behavioral health clinician, and in some cases a Paramedic.
Respond to calls through Julota from the crisis hotline as well as 9-1-1.
De-escalate and perform psychiatric evaluations generated by Julota.
Medically clear patients in the field through Julota which generates the paperwork and alerts the behavioral health facility of an imminent direct admit.
Case managers are then alerted automatically of outreach to family members, adherence to peer support programs, and other community-based follow-up.
A low acuity call is routed through Julota from 9-1-1 or nurse triage line with three potential transport options:
• Transport to the hospital
• Transport to an alternate destination
• Treat on scene by EMS provider with or without telehealth assist
EMS enters patient assessment into Julota which indicates transport options based on protocols.
EMS completes Julota Social Determinants of Health / Home Inspection assessment which automatically connects the individual to community-based organizations providing non-medical services.
Julota alerts Community Paramedic/EMT to follow up with the patient to ensure adherence to instructions, prescriptions, and PCP appointment.
EMS continues to manage the enrolled patient for 90 days post-visit or post-discharge, with law enforcement and social services being updated through Julota if part of the care team.
Identify high utilizers of the emergency health system and enroll them into Julota case management.
Use the Julota Social Determinants of Health questionnaire to automatically connect the patient to the appropriate community resources.
Complete the injury/illness prevention and chronic disease management education generated by Julota.
Julota will then notify the low acuity medical response team and the rest of the case management team that the individual has completed onboarding.
If the individual calls 9-1-1, Julota will flag the record so that they are taken to the appropriate care facility and alert the case management team of the transport.
EMS/Law Enforcement is dispatched to a residence where a fall risk is identified.
The individual is enrolled in Julota which generates a continuous feedback referral to a local agency to address the issue.
The local agency selects the individual’s primary care physician (PCP) and Julota generates an order from the PCP to approve requesting a fall risk assessment be conducted.
The local agency then meets with the patient on scene and provides telehealth services (if needed) through Julota to complete the fall risk assessment.
The PCP receives and approves the assessment within Julota which triggers its submission for reimbursement.
The agency is alerted to follow up with the patient to ensure they meet with their primary care physician within the next 60 days.
Non-ambulance patient transport can be set up via Julota if needed.
The PCP and agency split the reimbursement dollars and the patient receives convenient and proactive care with an effective value-based outcome.
An emergency management database is created in Julota by combining individuals identified as vulnerable, medical device-dependent, suffering from chronic disease, socially
isolated, and personal requests.
Personal health information including emergency, case management, and family contacts
are maintained with dates last updated/verified.
Parameters are established within Julota to flag individuals with contact information that extends beyond a designated period.
A protocol is established for updating out-of-date contact information.
At times of natural and man-made disasters, automated simultaneous requests are sent to the database of family and non-family contacts to establish the whereabouts of the members.
Once a positive response is received, Julota updates all contacts with the revised member status.
Member status also appears on a continually updated map that is used in the field by first responders for door-to-door evacuation or medical priority information.
Enroll a willing opioid-addicted patient into the program through Julota case management.
Hospital nurse will initiate the following induction phase:
• Psychiatric evaluation
• Biopsychosocial/initial treatment plan
• Medication reconciliation
• Initiate daily clinic visit schedule
❙ Initiate medication administration and observation
° Subutex (Buprenorphine),
° Suboxone (Buprenorphine/Naloxone), or
° Vivitrol (Naltrexone) and medication-assisted detoxification/taper with Subutex or Suboxone
❙ Manage medications
❙ Educate on medications
❙ Record evidence-based assessment
Julota initiates an intensive outpatient stabilization phase with integrated primary care services.
After stabilization, Julota initiates a maintenance phase with ongoing peer support, medication management and a compendium of supportive services.
Host hospital partners with local EMS agencies to provide prehospital and post-discharge care.
Host hospital defines alternative transport protocols and diversion options within Julota.
Dispatch is transmitted (through Julota) to EMS enroute, providing the patient medical history and host hospital interactions highlighted.
EMS provider assesses patient through Julota which indicates whether to transport the patient to closest hospital or host hospital (if they are different) based on protocols.
It will also indicate whether they should be transported to an alternative destination.
Unless transported to a non-partner destination, the host hospital will reimburse all negotiated transport fees.
Host hospital discharges patient with printed instructions that are replicated in Julota.
Community Paramedic/EMT follows up with the patient to ensure adherence to instructions, prescriptions, and follow up appointment to the primary care provider.
EMS monitors patient and updates information in Julota during the readmission penalty period providing the host hospital with continuous feedback automatically.
Read all about it. Check out some of our articles and watch videos on how we help our current customers and communities
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102 S Tejon St, Ste 1100
Colorado Springs, CO 80903