The Problem: Interoperability Barriers in Healthcare, Behavioral Health, and Emergency Response
Data Systems

Data systems used in healthcare, EMS, behavioural health, and law enforcement often can’t share information. They are specialty applications developed independently of one another, designed by individual vendors to meet the specific needs of their industry.

But it has become clear that these institutions serve many of the same community members—and all of them would be more efficient if they could share data.

Julota’s Makes Health Data Interoperability Possible

Many healthcare organizations can’t exchange health data with one another, let alone EMS or other community agencies. Julota bridges the gap between healthcare organizations that use different EHR (electronic health record) systems, and between EHRs and EMS ePCR (electronic patient care reporting) systems.

For example, accountable care organizations often work with organizations across a whole community to improve health outcomes for their members. But interoperable data systems are needed if the care coordinator is to effectively track whether a member received the medical and non-medical services they needed after a hospital discharge, an opioid overdose, a visit to the emergency room or other event.

Or, EMS may receive repeated calls to help the same older couple with lift assists but may not be able to communicate with the couple’s doctors or anyone else to get them the support they need to live independently.

Julota’s platform can connect these different systems and make communication and data sharing possible.

Julota Enables Interoperability Of Public Safety Data For Coordinated Response

Julota helps to connect EMS, law enforcement and healthcare for more coordinated responses to everything from mental health crisis intervention to disaster response. With a shared, cloud-based data platform, Julota facilitates communication of crisis intervention teams (CIT) and the partnerships between law enforcement and behavioural health providers.

Perhaps a person has a mental health treatment plan but does not have the transportation to get to appointments or access needed prescriptions. Maybe a formerly incarcerated person is back in the community and no longer has access to healthcare, behavioural health services and needed medication.

Julota helps a range of agencies and organizations to connect so community members get what they need and law enforcement/emergency services can tap into the resources of the community to assist those with complex needs.

Establishing interoperability via SaaS ensures that EMS can communicate quickly with law enforcement and behavioural health professionals. Members of the team can connect the person to needed healthcare, behavioural health and non-medical services, such as housing.

Service is the Key to Software as a Service (SaaS): Julota Works Hard to Make Interoperability Work for You

Julota’s platform uses cloud computing technology to offer software as a service, or SaaS, to communities to help them connect better and make their systems interoperable. We are committed to working with you to make sure you get what you need from this solution, and that it opens up opportunities for your community to work together more efficiently.

We listen carefully to the needs of our clients and work collaboratively with them to solve problems and maximize the use of this tool. Our goal is to make it as easy as possible for you and your staff to use the platform while maintaining the highest standards of data security and privacy.

Team members can use their own laptop, tablet or smartphone while out in the field to access the platform over the internet. It doesn’t really matter what operating system runs on the phone since the platform is accessible in a browser with no need for a special app.

At Julota, we are proud of the interoperability platform we’ve developed to store an organization’s data in the cloud. Keeping the community connected through this software as a service means organizations can save money and work more efficiently together to safeguard the public. If you and other stakeholders in your organization are interested in finding out more about the Julota platform’s capabilities and how to integrate the system with your own computer setup, please connect
with us today.

Here's What Our Excellent Clients Say...

The county gave us six months to develop the MIH program. Like most EMS, our data systems were incident-based, but with MIH we needed to keep track of who we saw, how many times and what we saw them for. We also needed to be able to share that information. Julota has worked hard to create a data-sharing program that works for us. They have created bridges with other software vendors that serve different parts of the healthcare system. One software that is focused on hospital emergency visits, and Julota receives data from that source so we are alerted to when one of the patients we serve has gone to the emergency room. Another software collects data for 911/EMS, and Julota gets data from that source. It also integrates EHR data from hospitals.

We run a co-responder program called PACT (Pitkin Area Co-responder Teams) pairing mental health clinicians with police to prevent unnecessary criminal justice involvement for low-level offenders with behavioral health symptoms or diagnoses. Since we are rural, we must coordinate services over a large geographical area, and we work with three different law jurisdictions. Julota has provided a central platform by which to collect vital data and statistics about the efficacy of our program. Julota is highly customizable, so we were able to tailor workflows to the specific needs of our partners, and consequently, there is no aversion to using it. The Julota staff have been very responsive and patient with our development process and change requests, and while we currently use the platform mostly to track law data, our mental health clinicians will soon be entering their information into it, as Julota is a HIPAA and 42CFR compliant technology. We look forward to exploring the potential of this platform in the coming years!

Peace Island Medical Center has embraced the community health needs assessment process as a means of realizing our mission. Our mission includes building a strong, healthy community by engaging with our community partners to identify disparities and prioritize community health needs. Julota provides our community with a common information exchange that allows us to track coordination of referrals to address social and economic health needs for our patients outside the hospital walls. Healthier communities enable all of us to rise to a better life. Julota is an important community connector technology that will assist us in creating a better future for our community.

With Julota in [my] 37 years of working in EMS, this was the first time I’ve seen all the local community organizations and services work together.

Get In Touch

We would be delighted to show you a demo, put you in touch with current customers, and answer any questions you have. Reach out anytime.