When someone calls 911 for a behavioral or mental health emergency, the traditional response has often been law enforcement, sometimes with outcomes that escalate rather than support. But communities are beginning to
Learn MoreCommunity Paramedicine is well equipped to address low-acuity calls that may otherwise take emergency resources away from life-threatening situations. Community paramedicine can help individuals with complex health issues who do not require
Learn MoreHave you heard the term “super-utilizer” in relation to healthcare and wondered what it means? In this guide, we will discuss who is classified as a super-utilizer and how this classification impacts
Learn MoreAsk anyone working in law enforcement or behavioral health what’s really driving 911 call volume, and you’ll likely get the same answer: mental health, homelessness, and substance use crises. Some studies estimate
Learn MoreWhat if you could put a percentage on how likely someone is to have a heart attack? And then what if you could work to lower that percentage to maximize quality of
Learn MoreMental health crisis calls are among the most time-consuming and complex situations law enforcement officers face. Responses involving mental health often leave officers tied up on scene for hours and can unintentionally
Learn MoreIn the past, ambulances would respond to a 911 call, snag the patient, and rush to the hospital. If the patient were lucky, they’d receive fundamental emergency care. Thankfully, over the years,
Learn MoreThe co-responder method has been in existence for a relatively short time, with its origins dating back to the 1990s. Even within this span, we’ve learned a great deal about what works
Learn MoreThe 911 response has undergone rapid changes in the digital age. In decades past, EMS personnel would sometimes have a radio to contact physicians in the hospital. Still, telemedicine in the 911
Learn More911 and 988 have a similar mission: help people out of crisis and into long-term health. In this guide, we’ll discuss integrating 911 and 988 crisis response and how this partnership can
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